Certified Lean Six Sigma Black Belt (CLSSBB)

Dr. Alfred Ang is a certified Lean Six Sigma Black Belt and a PMP-certified project manager who has applied data-driven process improvement throughout his engineering and technology career. He holds a PhD in Electrical Engineering from the National University of Singapore, an MSc in Electrical and Electronic Engineering from NTU and a BSc (Hons) in Physics from NUS, and spent more than 20 years in the defence, electronics and semiconductor industries, where he co-invented more than 20 US patents and published more than 20 peer-reviewed papers. Today he is the Chief Technology Officer of Tertiary Infotech Academy and founded Tertiary Infotech Sdn. Bhd. in Malaysia in 2016. As CTO he leads the planning, delivery and continuous release of the course-registration and learning management platform behind the Tertiary Courses websites in Singapore, Malaysia and Ghana, coordinating developers, trainers and operations staff across three countries. Measurement, root-cause analysis and process control were part of his daily work in semiconductor and electronics engineering, and he still applies Lean thinking to reduce waste and rework in software releases and training operations. A Distinguished Toastmaster who has won many public speaking awards, he makes statistical tools and the DMAIC roadmap easy to follow.

In the Certified Lean Six Sigma Black Belt course, Dr. Ang teaches from his own Black Belt practice. Learners examine organisational roadblocks and Lean management, then work through the pre-Define and Define phases, the Measure phase with measurement system analysis and process capability, the Analyze phase with hypothesis testing and regression, the Improve phase with design of experiments and solution selection, and the Control phase with statistical process control and control plans. His engineering background makes the statistics concrete, and his experience leading teams helps learners handle the change management and stakeholder side of a Black Belt role.