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Course Details
Course Details
What You'll Learn
This course prepares you for the CSSC-CLSSWB certification exam, covering all official exam domains:
Domain 1 Chapter 1: What is Six Sigma?
- Distinguish data-driven decision making from intuition/experience-based decision making
- Define Six Sigma (6σ) as both a process-improvement methodology and a statistical concept (3.4 defects per million opportunities)
- Calculate sigma level / process yield from number of opportunities and defects
- Apply common Six Sigma principles: customer focus, value streams, process thinking
- Identify common challenges/obstacles to Six Sigma implementation
Domain 2 Chapter 2: Six Sigma History and Application
- Trace the development of Statistical Process Control (Shewhart/Deming roots)
- Explain Toyota's contribution to continuous process improvement and Lean
- Describe Motorola's focus on defects as the origin of Six Sigma
- Explain adoption at ABB, Allied Signal, and General Electric
- Describe the continued growth and cross-industry spread of Six Sigma
- Apply Six Sigma knowledge appropriately within an organization
Domain 3 Chapter 3: Other Process Improvement and Quality Methods
- Identify other formal quality/process-improvement programs (e.g. TQM, BPR, Lean, Customer Experience Management, JumpStart) and how they differ from Six Sigma
- Recognize scenarios best suited to each improvement method
- Determine when to use Six Sigma over other methods: unknown root cause, widespread/undefined problems, complex multi-variable problems, cost-critical processes
Course Info
Promotion Code
Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.
Minimum Entry Requirement
Knowledge and Skills
- Able to operate using computer functions
- Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)
Attitude
- Positive Learning Attitude
- Enthusiastic Learner
Experience
- Minimum of 1 year of working experience.
Basic Java knowledge is assumed. If you need basic Java training, please attend the course below
http://www.tertiarycourses.com.sg/java-essential-training-in-singapore.html
Target Age Group: 18-65 years old
Minimum Software/Hardware Requirement
Software:
TBD
Hardware: Window or Mac Laptops
Job Roles
Job Roles
- Quality Assurance Specialist
- Process Improvement Coordinator
- Operations Analyst
- Business Process Analyst
- Lean Six Sigma Practitioner
- Continuous Improvement Manager
- Quality Control Technician
- Production Supervisor
- Project Coordinator
- Team Leader
- Supply Chain Analyst
- Customer Experience Specialist
- Manufacturing Associate
- Administrative Operations Assistant
- Process Engineer (Entry Level)
- Data Analyst (Quality Metrics)
- Product Development Assistant
- Health and Safety Coordinator
- Logistic Operations Specialist
- HR Specialist (Process Efficiency)
Trainers
Trainers
is an accomplished IT and data specialist with over 20 years of experience in academia, ICT leadership, and professional training, with a strong focus on data analytics and Excel-based solutions. He has developed and delivered specialized training programs on Statistical Data Analysis with Excel and Visual Basic for Applications (VBA) for Excel, equipping learners with advanced data manipulation, automation, and reporting skills. His expertise extends to automating institutional reporting systems, where he successfully streamlined academic records management through Excel-based tools, integrating macros and automation to improve efficiency and accuracy. As a trainer and consultant, Dr. Siraj has taught Excel to diverse audiences, including university staff, administrative teams, and professionals in banking, security, and education, ensuring they can apply Excel for decision-making, statistical modeling, and process automation. His practical mastery of Excel is complemented by his deep knowledge of office automation and ICT project management, making him a highly sought-after trainer in data analysis and productivity tools. With his blend of hands-on technical expertise and instructional experience, Dr. Siraj stands out as a credible authority in leveraging Excel to drive organizational efficiency and data-driven strategies
Review
Customer Reviews (6)
- Knowledgeable trainer Review by Course Participant/Trainee
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The trainer is an expert in the subject and shared many practical insights from real projects. (Posted on 6/24/2026)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Hands-on and practical Review by Course Participant/Trainee
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Solid content and a supportive trainer. I would definitely sign up for more courses here. (Posted on 5/21/2026)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Practical and relevant Review by Course Participant/Trainee
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The training was very practical and hands-on. I could apply what I learned to my work immediately. (Posted on 11/28/2025)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Learned a lot Review by Course Participant/Trainee
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I found the course extremely useful and relevant to my job. Highly recommend it to others. (Posted on 10/23/2025)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Knowledgeable trainer Review by Course Participant/Trainee
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Good hands-on training with plenty of examples. I feel much more confident applying these skills now. (Posted on 6/2/2025)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment
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