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Course Details
Course Details
What You'll Learn
Topic 1 Content Strategy for Chatbots
Conceptualize content ideas for chatbots
Map out digital storyboards for chatbots
Evaluate potential customer’s preferences
Topic 2 Create Chatbot Content with Microsoft Copilot Studio
Create chatbot content on Microsoft Copilot Studio
Define parameters for delivering chatbot content
Topic 3 Publish and Evaluate Chatbot
Publish the chatbot on multiple channels
Evaluate the chatbot execution
Course Info
Promotion Code
Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.
Minimum Entry Requirement
Knowledge and Skills
- Able to operate using computer functions
- Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)
Attitude
- Positive Learning Attitude
- Enthusiastic Learner
Experience
- Minimum of 1 year of working experience.
Target Age Group: 18-65 years old
Minimum Software/Hardware Requirement
Software:
TBD
Hardware: Window or Mac Laptops
Job Roles
Job Roles
- Chatbot Developer
- AI Programmer
- Machine Learning Engineer
- Natural Language Processing Specialist
- Digital Marketing Strategist
- User Experience Designer
- Data Scientist
- Chatbot Interaction Designer
- AI Product Manager
- Customer Experience Analyst
- Business Intelligence Developer
- Automation Engineer
- Voice Interface Designer
- E-commerce Chatbot Specialist
- IT Solutions Architect
- Conversational AI Researcher
- Chatbot Analytics Specialist
- Customer Service Automation Coordinator
- AI and Chatbot Consultant
- Software Developer with AI Focus
Trainers
Trainers
is an accomplished IT and data specialist with over 20 years of experience in academia, ICT leadership, and professional training, with a strong focus on data analytics and Excel-based solutions. He has developed and delivered specialized training programs on Statistical Data Analysis with Excel and Visual Basic for Applications (VBA) for Excel, equipping learners with advanced data manipulation, automation, and reporting skills. His expertise extends to automating institutional reporting systems, where he successfully streamlined academic records management through Excel-based tools, integrating macros and automation to improve efficiency and accuracy. As a trainer and consultant, Dr. Siraj has taught Excel to diverse audiences, including university staff, administrative teams, and professionals in banking, security, and education, ensuring they can apply Excel for decision-making, statistical modeling, and process automation. His practical mastery of Excel is complemented by his deep knowledge of office automation and ICT project management, making him a highly sought-after trainer in data analysis and productivity tools. With his blend of hands-on technical expertise and instructional experience, Dr. Siraj stands out as a credible authority in leveraging Excel to drive organizational efficiency and data-driven strategies
