Course Details
Course Details
What You'll Learn
Topic 1: Use Microsoft 365 Copilot for everyday business work
Topic 2: Design safe Copilot Workflows and human controls
Topic 3: Create and test bounded Copilot agents
Topic 4: Lead adoption, measure value and scale outcomes
Course Info
Prerequisite
Basic computer and file-management skills are expected. Familiarity with basic reading, computer use and familiarity with the workplace topic covered by this course will help you follow the exercises.
Software Requirement
- A PDF reader and a modern web browser for course materials.
No specialist application installation is required unless specified in your joining instructions. Prepare access to the course materials before class.
Hardware Requirement
Bring a laptop or tablet capable of reading PDF course materials and completing written exercises.
Bring your own computer and charger, with a reliable internet connection and permission to install the required software. For live online classes, also prepare a microphone or headset.
If you need help arranging a suitable device, contact us before the class to confirm availability.
Job Roles
Job Roles
- Managers and Directors
- PMETs
Trainers
Trainers
Dr. Alfred Ang is a Distinguished Toastmaster, the highest educational award in Toastmasters International, and has won many public speaking awards. Years of prepared speeches, evaluations, contests and club leadership taught him how to structure a message, read an audience, handle difficult questions and give feedback that people act on, and he coaches these same skills in class. He holds a PhD in Electrical Engineering from the National University of Singapore, an MSc in Electrical and Electronic Engineering from NTU and a BSc (Hons) in Physics from NUS, and spent more than 20 years in the defence, electronics and semiconductor industries, where he co-invented more than 20 US patents and published more than 20 peer-reviewed papers. Today he is the Chief Technology Officer of Tertiary Infotech Academy and founded Tertiary Infotech Sdn. Bhd. in Malaysia in 2016. As CTO he leads the planning, delivery and continuous release of the course-registration and learning management platform behind the Tertiary Courses websites in Singapore, Malaysia and Ghana, coordinating developers, trainers and operations staff across three countries. He is also a PMP-certified project manager and a certified Lean Six Sigma Black Belt, so his soft-skills training stays tied to real workplace results rather than theory.
In Digital Transformation for Small and Medium Enterprises, Dr. Ang draws on his work as a CTO who has digitalised a training business end to end, from online course registration and payments to learning management and AI-assisted operations. Learners explore the Fourth Industrial Revolution, what digital transformation means for an SME, and emerging technologies such as cloud, AI, automation and data analytics. He emphasises the people side of change, including how to communicate a transformation plan, win staff support and measure results, so learners leave with a practical roadmap for their own organisation.
is an accomplished IT and data specialist with over 20 years of experience in academia, ICT leadership, and professional training, with a strong focus on data analytics and Excel-based solutions. He has developed and delivered specialized training programs on Statistical Data Analysis with Excel and Visual Basic for Applications (VBA) for Excel, equipping learners with advanced data manipulation, automation, and reporting skills. His expertise extends to automating institutional reporting systems, where he successfully streamlined academic records management through Excel-based tools, integrating macros and automation to improve efficiency and accuracy. As a trainer and consultant, Dr. Siraj has taught Excel to diverse audiences, including university staff, administrative teams, and professionals in banking, security, and education, ensuring they can apply Excel for decision-making, statistical modeling, and process automation. His practical mastery of Excel is complemented by his deep knowledge of office automation and ICT project management, making him a highly sought-after trainer in data analysis and productivity tools. With his blend of hands-on technical expertise and instructional experience, Dr. Siraj stands out as a credible authority in leveraging Excel to drive organizational efficiency and data-driven strategies
Review
Customer Reviews (8)
- Great practical training Review by Course Participant/Trainee
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I found the course extremely useful and relevant to my job. Highly recommend it to others. (Posted on 3/16/2026)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Engaging trainer Review by Course Participant/Trainee
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The trainer is an expert in the subject and shared many practical insights from real projects. (Posted on 2/18/2026)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Worth every cent Review by Course Participant/Trainee
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Good hands-on training with plenty of examples. I feel much more confident applying these skills now. (Posted on 2/7/2026)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Learned a lot Review by Course Participant/Trainee
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The training was very practical and hands-on. I could apply what I learned to my work immediately. (Posted on 12/23/2025)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Very informative Review by Course Participant/Trainee
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Well organised course with clear objectives. The step-by-step approach made it easy to follow. (Posted on 12/21/2024)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment
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