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Course Details
Course Details
What You'll Learn
This course prepares you for the AB-900 certification exam, covering all official skills measured and their approximate weightings:
Domain 1 Identify the core features and objects of Microsoft 365 services (30-35%)
- Identify core objects across the Microsoft 365, Exchange, SharePoint and Teams admin centers, and how license types affect access to features
- Identify roles and permissions for SharePoint sites
- Explain core Zero Trust principles, authorization, authentication methods, and threat protection with Microsoft Defender XDR
- Understand Microsoft Entra ID, conditional access policies and single sign-on (SSO)
- Troubleshoot common sign-in issues (MFA, conditional access, risky sign-ins) and interpret Identity Secure Score
- Review audit logs, and understand Privileged Identity Management (PIM), App registrations and Enterprise apps
Domain 2 Understand data protection and governance tasks for Microsoft 365 and Copilot (35-40%)
- Understand Microsoft Purview capabilities: Information Protection, Data Loss Prevention (DLP), Insider Risk Management, Communication Compliance, DSPM for AI and Data Lifecycle Management
- Understand sensitivity labels, data classification and retention
- Understand how Copilot accesses data, how Microsoft Graph influences responses, and how Copilot uses permissions and controls to protect against risks
- Identify data protection and governance risks using Compliance Manager, Data Explorer, Insider Risk Management, and DLP and Communication Compliance alerts
- Discover and manage AI activity with DSPM for AI, and search files and emails with Content search in eDiscovery
- Identify and monitor oversharing in SharePoint, run data access governance reports, and use SharePoint Advanced Management
Domain 3 Perform basic administrative tasks for Copilot and agents (25-30%)
- Compare the built-in capabilities of Copilot and agents, and monthly versus pay-as-you-go license models
- Identify which Copilot features can be enabled or disabled, and use cases for Researcher, Analyst and custom agents
- Assign Copilot licenses and manage pay-as-you-go billing policies
- Monitor Copilot usage and adoption with Copilot Analytics and the Microsoft 365 admin center, and manage prompts (save, share, schedule, delete)
- Configure user access to agents, create an agent, and understand the agent approval process
- Monitor agents (usage, operational insights and lifecycle) using the Microsoft 365 and Microsoft Power Platform admin centers
Course Info
Promotion Code
Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.
Minimum Entry Requirement
Knowledge and Skills
- Able to operate using computer functions
- Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)
Attitude
- Positive Learning Attitude
- Enthusiastic Learner
Experience
- Minimum of 1 year of working experience.
Target Age Group: 18-65 years old
Minimum Software/Hardware Requirement
Software:
free Microsoft Azure account (https://azure.microsoft.com/en-us/) hereHardware: Window or Mac Laptops
Job Roles
Job Roles
- Collaboration Communications Engineer
- Microsoft Teams Administrator
- Unified Communications Engineer
- IT Systems Engineer
- Network Performance Analyst
- VoIP Engineer
- Cloud Communications Specialist
- Meeting Room Solutions Specialist
- Systems Architect
- Network Support Engineer
- IT Infrastructure Specialist
- Teams Device Administrator
- Telecom Engineer
- Audio/Visual Systems Specialist
- Technical Support Engineer
- Systems Integration Engineer
- Microsoft Teams Consultant
- Enterprise Communications Engineer
- Help Desk Analyst
- IT Project Manager
Trainers
Trainers
is an accomplished IT and data specialist with over 20 years of experience in academia, ICT leadership, and professional training, with a strong focus on data analytics and Excel-based solutions. He has developed and delivered specialized training programs on Statistical Data Analysis with Excel and Visual Basic for Applications (VBA) for Excel, equipping learners with advanced data manipulation, automation, and reporting skills. His expertise extends to automating institutional reporting systems, where he successfully streamlined academic records management through Excel-based tools, integrating macros and automation to improve efficiency and accuracy. As a trainer and consultant, Dr. Siraj has taught Excel to diverse audiences, including university staff, administrative teams, and professionals in banking, security, and education, ensuring they can apply Excel for decision-making, statistical modeling, and process automation. His practical mastery of Excel is complemented by his deep knowledge of office automation and ICT project management, making him a highly sought-after trainer in data analysis and productivity tools. With his blend of hands-on technical expertise and instructional experience, Dr. Siraj stands out as a credible authority in leveraging Excel to drive organizational efficiency and data-driven strategies
Review
Customer Reviews (7)
- Practical and relevant Review by Course Participant/Trainee
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Really enjoyed the training. The examples were relevant and the pace was just right. (Posted on 10/9/2024)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Knowledgeable trainer Review by Course Participant/Trainee
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The training was very practical and hands-on. I could apply what I learned to my work immediately. (Posted on 4/25/2024)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment
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