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Course Details
Course Details
What You'll Learn
This course prepares you for the AB-730 certification exam, covering all official skills measured and their approximate weightings:
Domain 1 Understand generative AI fundamentals (25-30%)
- Understand how Copilot keeps organizational information private and secure, and how context such as work files, web data or the app in use affects Copilot responses
- Understand the difference between a chat experience and an agent experience, and the use case for creating your own agent
- Understand the differences in features and capabilities of the Copilot experience across various Microsoft 365 apps
- Identify common risks including fabrications, prompt injection and over-reliance
- Select verification steps appropriate to the task, including citation checks and human review
- Recognize and mitigate risks to sensitive data, and understand how data protection restricts prompt results
Domain 2 Manage prompts and conversations by using AI (35-40%)
- Create effective prompts and select appropriate resources to reference in a prompt
- Save, schedule and share prompts in Microsoft 365 Copilot
- Manage conversations: find previous conversations, delete and rename chats, and add a conversation to a notebook
- Understand when to use the Agent Store versus creating a new agent
- Create an agent by using a template and configure an agent that has knowledge
- Configure agent settings such as instructions, capabilities and suggested prompts, and share an agent with team members
Domain 3 Draft and analyze business content by using AI (25-30%)
- Create a new document from a prompt, and generate a document from an existing document
- Generate a management summary based on a document
- Move data and insights between Microsoft 365 apps
- Use Microsoft 365 Copilot for meetings
- Use Copilot Pages for collaboration
- Describe how Copilot uses memory and instructions
Course Info
Promotion Code
Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.
Minimum Entry Requirement
Knowledge and Skills
- Able to operate using computer functions
- Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)
Attitude
- Positive Learning Attitude
- Enthusiastic Learner
Experience
- Minimum of 1 year of working experience.
Target Age Group: 18-65 years old
Minimum Software/Hardware Requirement
Software:
TBD
Hardware: Window or Mac Laptops
Job Roles
Job Roles
- IT Administrator
- Network Administrator
- Systems Engineer
- IT Support Specialist
- Collaboration Engineer
- Unified Communications Technician
- Cloud Solutions Architect
- IT Project Manager
- IT Consultant
- Systems Integrator
- Enterprise Solutions Developer
- IT Operations Manager
- Technical Support Engineer
- IT Service Desk Analyst
- Infrastructure Manager
Trainers
Trainers
is an accomplished IT and data specialist with over 20 years of experience in academia, ICT leadership, and professional training, with a strong focus on data analytics and Excel-based solutions. He has developed and delivered specialized training programs on Statistical Data Analysis with Excel and Visual Basic for Applications (VBA) for Excel, equipping learners with advanced data manipulation, automation, and reporting skills. His expertise extends to automating institutional reporting systems, where he successfully streamlined academic records management through Excel-based tools, integrating macros and automation to improve efficiency and accuracy. As a trainer and consultant, Dr. Siraj has taught Excel to diverse audiences, including university staff, administrative teams, and professionals in banking, security, and education, ensuring they can apply Excel for decision-making, statistical modeling, and process automation. His practical mastery of Excel is complemented by his deep knowledge of office automation and ICT project management, making him a highly sought-after trainer in data analysis and productivity tools. With his blend of hands-on technical expertise and instructional experience, Dr. Siraj stands out as a credible authority in leveraging Excel to drive organizational efficiency and data-driven strategies
Review
Customer Reviews (5)
- Very useful course Review by Course Participant/Trainee
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Well organised course with clear objectives. The step-by-step approach made it easy to follow. (Posted on 9/19/2025)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Good course materials Review by Course Participant/Trainee
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Excellent delivery and good balance between theory and practice. Learned a lot in a short time. (Posted on 5/26/2025)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Hands-on and practical Review by Course Participant/Trainee
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Good hands-on training with plenty of examples. I feel much more confident applying these skills now. (Posted on 5/2/2025)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Great practical training Review by Course Participant/Trainee
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A very practical course. The trainer made a complex topic simple and enjoyable to learn. (Posted on 3/23/2024)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Exceeded my expectations Review by Course Participant/Trainee
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I found the course extremely useful and relevant to my job. Highly recommend it to others. (Posted on 1/9/2024)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment
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