Course Details
Course Details
What You'll Learn
This course prepares you for the INF-101 certification exam, covering all official exam domains:
Domain 1 Networking Fundamentals
- Define network concepts: Internet, intranet, extranet, client-server, peer-to-peer
- Define transmission types: unicast, multicast, broadcast; network devices including IoT
- Define cloud and virtualization concepts: hypervisors, virtual machines, virtual switches
- Describe remote access methods: VPN, Remote Desktop
Domain 2 Network Infrastructures
- Define LAN characteristics: perimeter networks/DMZ, VLANs, wired vs wireless LAN
- Define WAN characteristics: DSL, site-to-site, cable modem, satellite, cellular (3G/4G/5G)
- Identify wireless networking methods: 802.11, Bluetooth, WPA/WPA2/WEP/802.1X, ad hoc, wireless bridging, interference
- Compare and contrast network topologies and access methods: star, mesh, ring, bus, logical vs physical
Domain 3 Network Hardware
- Describe switch characteristics: managed/unmanaged, VLAN capability, Layer 2/3 switching, MAC table, spanning tree protocol
- Describe router characteristics: static/dynamic routing, routing tables, port forwarding, QoS, network segmentation, convergence
- Describe physical media characteristics: fiber optic, twisted pair (CAT5-CAT7), crossover vs straight-through, EMI/cross-talk susceptibility
Domain 4 Protocols and Services
- Describe the OSI model: layer purpose, associated devices/protocols/applications, MAC address
- Describe the TCP/IP model: layer purpose, associated devices/protocols/applications
- Describe IPv4 concepts: classful vs classless addressing, subnetting, subnet mask, private address classes
- Describe IPv6 concepts: addressing, IPv4-to-IPv6 transition (tunneling, dual stack), link-local vs global, multicast
- Identify well-known ports and protocols: HTTP, HTTPS, FTP, SMTP, IMAP, DNS, RDP, SSH
- Describe name resolution and networking services: DNS/WINS, DNS record types, DHCP, NAT, firewalls
Domain 5 Troubleshooting
- Describe the troubleshooting process in a small-medium business network, including professional conduct
- Use appropriate hardware troubleshooting tools: multimeter, cable tester, toner, TDR/OTDR
- Use Windows software tools: ping, ipconfig, tracert, pathping, nslookup, hostname, netstat, arp
- Use Linux software tools: ping, ip addr, traceroute, tracepath, dig, host, netstat, arp
Course Info
Promotion Code
Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.
Minimum Entry Requirement
Knowledge and Skills
- Able to operate using computer functions
- Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)
Attitude
- Positive Learning Attitude
- Enthusiastic Learner
Experience
- Minimum of 1 year of working experience.
Target Age Group: 18-65 years old
Minimum Software/Hardware Requirement
Software:
TBD
Hardware: Window or Mac Laptops
Job Roles
Job Roles
- Network Administrator
- IT Support Specialist
- Systems Engineer
- Network Security Analyst
- Wireless Network Engineer
- IT Infrastructure Specialist
- Network Operations Center (NOC) Technician
- Network Design Consultant
- IT Network Technician
- VoIP Specialist
- Network Performance Analyst
- Cloud Network Engineer
- Systems Integration Engineer
- Cybersecurity Engineer
- Data Center Technician
- Network Configuration Manager
- Enterprise Network Architect
- Network Troubleshooting Expert
- IT Project Manager
- Network Trainer
Trainers
Trainers
is an accomplished IT and data specialist with over 20 years of experience in academia, ICT leadership, and professional training, with a strong focus on data analytics and Excel-based solutions. He has developed and delivered specialized training programs on Statistical Data Analysis with Excel and Visual Basic for Applications (VBA) for Excel, equipping learners with advanced data manipulation, automation, and reporting skills. His expertise extends to automating institutional reporting systems, where he successfully streamlined academic records management through Excel-based tools, integrating macros and automation to improve efficiency and accuracy. As a trainer and consultant, Dr. Siraj has taught Excel to diverse audiences, including university staff, administrative teams, and professionals in banking, security, and education, ensuring they can apply Excel for decision-making, statistical modeling, and process automation. His practical mastery of Excel is complemented by his deep knowledge of office automation and ICT project management, making him a highly sought-after trainer in data analysis and productivity tools. With his blend of hands-on technical expertise and instructional experience, Dr. Siraj stands out as a credible authority in leveraging Excel to drive organizational efficiency and data-driven strategies
Review
Customer Reviews (5)
- Excellent course Review by Course Participant/Trainee
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Well organised course with clear objectives. The step-by-step approach made it easy to follow. (Posted on 5/5/2026)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Very useful course Review by Course Participant/Trainee
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I found the course extremely useful and relevant to my job. Highly recommend it to others. (Posted on 4/24/2025)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Good course materials Review by Course Participant/Trainee
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I found the course extremely useful and relevant to my job. Highly recommend it to others. (Posted on 11/12/2024)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Would attend again Review by Course Participant/Trainee
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Great course materials and well-paced lessons. The exercises really helped me understand the topic. (Posted on 4/8/2024)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Worth every cent Review by Course Participant/Trainee
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The trainer is an expert in the subject and shared many practical insights from real projects. (Posted on 3/1/2024)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment
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