Course Information

  • Sessions 5 days
  • Duration 37.5 hrs
  • Level Beginner
  • Assessment NA

Venue

Download Course Brochure

Certification

  • Certificate of Completion from Tertiary Courses - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from Tertiary Courses.

MD-102 Microsoft Certified Endpoint Administrator Associate Training

Course Code: C476

What's This Course About

Embark on a journey to mastering the MD-102 Microsoft Certified Endpoint Administrator Associate Exam with our meticulously designed prep course. This course is crafted for IT professionals aiming to elevate their careers by achieving proficiency in Microsoft Endpoint Administration. Delve into the nuances of deploying, configuring, securing, managing, and monitoring devices and client applications in an enterprise environment. Our curriculum is aligned with the latest industry standards, ensuring you gain relevant and up-to-date knowledge.

Our training emphasizes practical skills and theoretical knowledge, equipping you with the tools needed to excel in the MD-102 exam and in real-world scenarios. Topics covered include managing identity, access, policies, updates, and apps. With a focus on hands-on learning, you'll gain experience in troubleshooting, managing security, and ensuring efficient operation of Microsoft endpoint solutions. This course not only prepares you for the certification exam but also enhances your capabilities to manage modern digital environments effectively. Join us to take a significant leap in your IT career, gaining a credential that is recognized and valued in the tech industry.

Bonus: Free Practice Exams

Get exam-ready on our Practice Exam Portal — train in realistic Practice Mode and timed Exam Mode, then retake them as many times as you like before the real exam.

Start Practising →

WSQ Funding

Full Fee ₵7,000.00 Before GST
GST ₵630.00 9% of fee
Baseline Nett ₵4,130.00 SG/PR age 21+ · 50% funded
MCES / SME Nett ₵2,730.00 SG age 40+ · 70% funded

Course Fee

₵7,000.00

Course Date

Course Time

Additional Note

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

Post-Course Support

  • We provide free consultation related to the subject matter after the course.
  • Please email your queries to info@tertiarycourses.com.gh and we will forward your queries to the subject matter experts and get back to you as soon as possible.

Cancellation & Reschedule Policy

  • We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% to participants.
  • Note: the venue of the training is subject to changes due to class size and availability of the classroom. The minimum class size to start a class is 3 Pax.

Course Details

Course Details

What You'll Learn

LU1 Explore endpoint management

Topic 1 Explore the Enterprise Desktop

Examine benefits of modern management

Examine the enterprise desktop life-cycle model

Examine planning and purchasing

Examine desktop deployment

Plan an application deployment

Plan for upgrades and retirement

Topic 2 Explore Windows Editions

Examine Windows client editions and capabilities

Select client edition

Examine hardware requirements

Topic 3 Understand Microsoft Entra ID

Examine Microsoft Entra ID

Compare Microsoft Entra ID and Active Directory Domain Services

Examine Microsoft Entra ID as a directory service for cloud apps

Compare Microsoft Entra ID P1 and P2 plans

Examine Microsoft Entra Domain Services

Topic 4 Manage Microsoft Entra identities

Examine RBAC and user roles in Microsoft Entra ID

Create and manage users in Microsoft Entra ID

Create and manage groups in Microsoft Entra ID

Manage Microsoft Entra objects with PowerShell

Synchronize objects from AD DS to Microsoft Entra ID

LU2 Execute device enrollment

Topic 5 Manage device authentication

Describe Microsoft Entra join

Examine Microsoft Entra join prerequisites limitations and benefits

Join devices to Microsoft Entra ID

Manage devices joined to Microsoft Entra ID

Topic 6 Enroll devices using Microsoft Configuration Manager

Deploy the Microsoft Configuration Manager client

Monitor the Microsoft Configuration Manager client

Manage the Microsoft Configuration Manager client

Topic 7 Enroll devices using Microsoft Intune

Manage mobile devices with Intune

Enable mobile device management

Explain considerations for device enrollment

Manage corporate enrollment policy

Enroll Windows devices in Intune

Enroll Android devices in Intune

Enroll iOS devices in Intune

Explore device enrollment manager

Monitor device enrollment

Manage devices remotely

LU3 Configure profiles for user and devices

Topic 8 Execute device profiles

Explore Intune device profiles

Create device profiles

Create a custom device profile

Topic 9 Oversee device profiles

Monitor device profiles in Intune

Manage device sync in Intune

Manage devices in Intune using scripts

Topic 10 Maintain user profiles

Examine user profile

Explore user profile types

Examine options for minimizing user profile size

Deploy and configure folder redirection

Sync user state with Enterprise State Roaming

Configure Enterprise State Roaming in Azure

LU4 Examine application management

Topic 11 Execute mobile application management

Examine mobile application management

Examine considerations for mobile application management

Prepare line-of-business apps for app protection policies

Implement mobile application management policies in Intune

Manage mobile application management policies in Intune

Topic 12 Deploy and update applications

Deploy applications with Intune

Add apps to Intune

Manage Win32 apps with Intune

Deploy applications with Configuration Manager

Deploying applications with Group Policy

Assign and publish software

Explore Microsoft Store for Business

Implement Microsoft Store Apps

Update Microsoft Store Apps with Intune

Assign apps to company employees

Topic 13 Administer endpoint applications

Manage apps with Intune

Manage Apps on non-enrolled devices

Deploy Microsoft 365 Apps with Intune

Additional Microsoft 365 Apps Deployment Tools

Configure Microsoft Edge Internet Explorer mode

App Inventory Review

LU5 Manage authentication and compliance

Topic 14 Protect identities in Microsoft Entra ID

Explore Windows Hello for Business

Deploy Windows Hello

Manage Windows Hello for Business

Explore Microsoft Entra ID Protection

Manage self-service password reset in Microsoft Entra ID

Implement multi-factor authentication

Topic 15 Enable organizational access

Enable access to organization resources

Explore VPN types and configuration

Explore Always On VPN

Deploy Always On VPN

Topic 16 Implement device compliance

Protect access to resources using Intune

Explore device compliance policy

Deploy a device compliance policy

Explore conditional access

Create conditional access policies

Topic 17 Generate inventory and compliance reports

Report enrolled devices inventory in Intune

Monitor and report device compliance

Build custom Intune inventory reports

Access Intune using Microsoft Graph API

LU6 Manage endpoint security

Topic 18 Deploy device data protection

Explore Windows Information Protection

Plan Windows Information Protection

Implement and use Windows Information Protection

Explore Encrypting File System in Windows client

Explore BitLocker

Topic 19 Manage Microsoft Defender for Endpoint

Explore Microsoft Defender for Endpoint

Examine key capabilities of Microsoft Defender for Endpoint

Explore Windows Defender Application Control and Device Guard

Explore Microsoft Defender Application Guard

Examine Windows Defender Exploit Guard

Explore Windows Defender System Guard

Topic 20 Manage Microsoft Defender in Windows client

Explore Windows Security Center

Explore Windows Defender Credential Guard

Manage Microsoft Defender Antivirus

Manage Windows Defender Firewall

Explore Windows Defender Firewall with Advanced Security

Topic 21 Manage Microsoft Defender for Cloud Apps

Explore Microsoft Defender for Cloud Apps

Planning Microsoft Defender for Cloud Apps

Implement Microsoft Defender for Cloud Apps

LU7 Deploy using on-premises based tools

Topic 22 Assess deployment readiness

Examine deployment guidelines

Explore readiness tools

Assess application compatibility

Explore tools for application compatibility mitigation

Prepare network and directory for deployment

Plan a pilot

Topic 23 Deploy using the Microsoft Deployment Toolkit

Evaluate traditional deployment methods

Set up the Microsoft Deployment Toolkit for client deployment

Manage and deploy images using the Microsoft Deployment Toolkit

Topic 24 Deploy using Microsoft Configuration Manager

Explore client deployment using Configuration Manager

Examine deployment components of Configuration Manager

Manage client deployment using Configuration Manager

Plan in-place upgrades using Configuration Manager

LU8 Deploy using cloud based tools

Topic 25 Deploy Devices using Windows Autopilot

Use Autopilot for modern deployment

Examine requirements for Windows Autopilot

Prepare device IDs for Autopilot

Implement device registration and out-of-the-box customization

Examine Autopilot scenarios

Troubleshoot Windows Autopilot

Topic 26 Implement dynamic deployment methods

Examine subscription activation

Deploy using provisioning packages

Use Windows Configuration Designer

Use Microsoft Entra join with automatic MDM enrollment

Topic 27 Plan a transition to modern endpoint management

Explore using co-management to transition to modern endpoint management

Examine prerequisites for co-management

Evaluate modern management considerations

Evaluate upgrades and migrations in modern transitioning

Migrate data when modern transitioning

Migrate workloads when modern transitioning

Topic 28 Manage Windows 365

Explore Windows

Configure Windows

Administer Windows

Topic 29 Manage Azure Virtual Desktop

Examine Azure Virtual Desktop

Explore Azure Virtual Desktop

Configure Azure Virtual Desktop

Administer Azure Virtual Desktop

Course Info

Promotion Code

Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.

Minimum Entry Requirement

Knowledge and Skills

  • Able to operate using computer functions
  • Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

  • Positive Learning Attitude
  • Enthusiastic Learner

Experience

  • Minimum of 1 year of working experience.

Target Age Group: 18-65 years old

Minimum Software/Hardware Requirement

Software:

TBD

Hardware: Window or Mac Laptops

Job Roles

Job Roles

  • IT Support Engineer
  • Endpoint Security Administrator
  • IT Operations Analyst
  • Infrastructure Engineer
  • Systems Engineer
  • Desktop Support Technician
  • Network Engineer
  • IT Service Manager
  • IT Project Coordinator
  • Helpdesk Manager
  • IT Operations Manager
  • IT Business Analyst
  • Technical Support Specialist
  • IT Change Manager
  • IT Compliance Analyst

Trainers

Trainers

is an accomplished IT and data specialist with over 20 years of experience in academia, ICT leadership, and professional training, with a strong focus on data analytics and Excel-based solutions. He has developed and delivered specialized training programs on Statistical Data Analysis with Excel and Visual Basic for Applications (VBA) for Excel, equipping learners with advanced data manipulation, automation, and reporting skills. His expertise extends to automating institutional reporting systems, where he successfully streamlined academic records management through Excel-based tools, integrating macros and automation to improve efficiency and accuracy. As a trainer and consultant, Dr. Siraj has taught Excel to diverse audiences, including university staff, administrative teams, and professionals in banking, security, and education, ensuring they can apply Excel for decision-making, statistical modeling, and process automation. His practical mastery of Excel is complemented by his deep knowledge of office automation and ICT project management, making him a highly sought-after trainer in data analysis and productivity tools. With his blend of hands-on technical expertise and instructional experience, Dr. Siraj stands out as a credible authority in leveraging Excel to drive organizational efficiency and data-driven strategies

Review

Customer Reviews (7)

Great learning experience Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
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A very practical course. The trainer made a complex topic simple and enjoyable to learn. (Posted on 12/20/2024)
Knowledgeable trainer Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Very engaging session. The trainer patiently answered all our questions and gave useful tips. (Posted on 1/27/2024)

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