• Home
  • MS-700 Microsoft Teams Administrator Associate Training

MS-700 Microsoft Teams Administrator Associate Training

Course Information

  • Sessions 2 days
  • Duration 15 hrs
  • Level Beginner
  • Assessment NA

Venue

Download Course Brochure

Certification

  • Certificate of Completion from Tertiary Courses - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from Tertiary Courses.

MS-700 Microsoft Teams Administrator Associate Training

Course Code: C864

5 Review(s) | Add Your Review

What's This Course About

Embark on a transformative journey with our MS-700 Microsoft Teams Administrator Associate Exam Prep. This meticulously curated course equips learners with in-depth knowledge and actionable insights, imperative for mastering the complexities of the Microsoft Teams environment. As a part of Tertiary Courses, we guarantee an unmatched educational experience, ensuring you're adeptly prepared for the certification.

Whether you are a budding professional looking to upscale your skillset or a seasoned expert aiming to validate your Microsoft Teams expertise, this course offers tailored content catering to diverse learning needs. Designed by industry veterans, the content promises real-world applicability, setting the stage for both immediate implementation and long-term career progression. Secure your future by investing in learning that delivers.

Bonus: Free Practice Exams

Get exam-ready on our Practice Exam Portal — train in realistic Practice Mode and timed Exam Mode, then retake them as many times as you like before the real exam.

Start Practising →

WSQ Funding

Full Fee ₵3,000.00 Before GST
GST ₵270.00 9% of fee
Baseline Nett ₵1,770.00 SG/PR age 21+ · 50% funded
MCES / SME Nett ₵1,170.00 SG age 40+ · 70% funded

Course Fee

₵3,000.00

Course Date

Course Time

Additional Note

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

Post-Course Support

  • We provide free consultation related to the subject matter after the course.
  • Please email your queries to info@tertiarycourses.com.gh and we will forward your queries to the subject matter experts and get back to you as soon as possible.

Cancellation & Reschedule Policy

  • We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% to participants.
  • Note: the venue of the training is subject to changes due to class size and availability of the classroom. The minimum class size to start a class is 3 Pax.

Course Details

Course Details

What You'll Learn

LU1 Get started with managing Microsoft Teams

Topic 1 Explore Microsoft Teams

Explore capabilities in Microsoft Teams

Explore Microsoft Teams integration with Microsoft 365

Explore Microsoft Teams integration with Microsoft Power Platform

Illustrate Microsoft Teams architecture

Describe Microsoft Teams with Microsoft 365 Groups

Describe Microsoft Teams with SharePoint and OneDrive

Describe Microsoft Teams with Exchange

Understand Microsoft Teams certified solutions

Topic 2 Plan and deploy Microsoft Teams

Designate Teams admin roles

Understand Teams management tools

Plan for Teams rollout

Plan for Teams adoption

Plan for Teams licensing

Deploy Microsoft Teams clients

Topic 3 Implement lifecycle management and governance for Microsoft Teams

Plan for lifecycle management

Plan for Teams governance

Manage Microsoft 365 Groups creation

Configure Microsoft 365 Groups expiration policy

Configure Microsoft 365 Groups naming policy

Plan policy assignment for users and groups

Create and manage policy packages

Manage Teams preview features using Teams update policies

Create and manage teams templates and template policies

Topic 4 Monitor your Microsoft Teams environment

Monitor Microsoft Teams usage reports

Monitor Microsoft 365 usage reports

Interpret Microsoft Adoption Score

Manage user access with Azure Active Directory access reviews

Monitor the Microsoft 365 network connectivity dashboard

Manage Teams notifications and alerts

Manage feedback policies

LU2 Prepare the environment for a Microsoft Teams deployment

Topic 5 Manage access for external users

Understand features in Azure Active Directory

Work with external users in Microsoft Teams

Manage access for external users

Manage external collaboration in Azure AD

Manage external collaboration in Microsoft 365

Manage external access in Microsoft Teams

Manage guest access in Microsoft Teams

Manage file sharing in SharePoint and OneDrive

Topic 6 Implement security for Microsoft Teams

Configure conditional access and multifactor authentication for Microsoft Teams

Configure Safe Attachments for Microsoft Teams

Configure Safe Links for Microsoft Teams

Examine the Defender for Cloud Apps

Monitor security reports for Microsoft Teams

Plan and configure enhanced encryption policies

Topic 7 Implement compliance for Microsoft Teams

Create and manage sensitivity labels

Create and manage retention policies

Create and manage Data Loss Prevention policies

Deploy communication compliance

Enable scoped directory search

Create information barrier policy

Create security and compliance alerts for Microsoft Teams

Topic 8 Plan and configure network settings for Microsoft Teams

Examine network requirements for Microsoft Teams

Plan for network deployment using Network Planner

Configure network ports and protocols for Microsoft Teams

Implement Quality of Service

Configure reporting labels for location-enhanced Call Analytics reports

Configure tenant data for Call Quality Dashboard reports

Assess network readiness

Manage network topology

LU3 Manage chat, teams, channels, and apps in Microsoft Teams

Topic 9 Create and manage teams

Create teams

Create a team from existing resources

Plan and create org-wide teams

Manage teams

Manage users in a team

Configure dynamic membership

Archive restore and delete a team

Topic 10 Manage collaboration experiences for chat and channels

Create and manage channels in a team

Create and manage Teams policies for channels

Configure teams settings

Create and manage messaging policies

Manage channel moderation

Manage access to channels

Topic 11 Manage apps for Microsoft Teams

Explore apps in Microsoft Teams

Describe admin settings for Teams apps

Manage access to Teams apps at the organization level

Create and manage app permission policies

Create and manage app setup policies

Manage permissions and consent for Teams apps

Plan and configure connectors

Manage custom apps uploads

Publish custom apps to Microsoft Teams

Manage purchasing of apps in the Microsoft Teams app store

Customize the organization's app store

Customize the branded experience of an app

LU4 Manage meetings and calling in Microsoft Teams

Topic 12 Introduction to Teams meetings and calling

Overview of Teams meetings and events

Overview of Teams Phone

Overview of auto attendants and call queues

Overview of Teams devices

Topic 13 Manage meetings and events experiences

Explore meetings and events in Microsoft Teams

Configure meeting settings

Create and manage meeting policies

Configure audio conferencing

Create and manage meeting templates and template policies

Create and manage meetings customization policies

Configure live events settings

Create and manage live events policies

Examine live events across Microsoft 365

Topic 14 Plan for Microsoft Teams Rooms and Surface Hub

Determine license requirements for Microsoft Teams Rooms and shared devices

Understand differences between Microsoft Teams Rooms on Android and Windows

Understand Microsoft Teams Rooms on Surface Hub

Understand and plan Teams Room accessories, components, and peripherals

Understand Teams Rooms management options

Topic 15 Configure, deploy, and manage Teams devices

Manage Microsoft Teams Phones

Manage Microsoft Teams Room Systems

Microsoft Teams Rooms management options

Manage Surface Hub 2S devices

Configure Microsoft Teams SIP gateway

Remote provisioning and sign in for Teams Phones

Update Microsoft Teams devices remotely

Manage Microsoft Teams device tags

Topic 16 Plan for Teams Phone

Plan to deploy Teams Phone

Plan for Teams Phone PSTN connectivity

Determine license requirements

Plan for Teams Phone devices

Plan and design Teams Phone features

Plan for voicemail

Topic 17 Configure and deploy Teams Phone

Configure emergency calling for Teams Calling Plans

Manage and configure Microsoft PSTN numbers

Configure Operator Connect and Teams Phone Mobile

Configure Teams Phone policies

Create and manage Teams policies

Configure Audio Conferencing

Topic 18 Configure and manage voice users

Enable users for Teams Phone

Enable users for Direct Routing with Teams Phone

Enable additional calling features for Teams Phone

Enable users for Teams Phone Mobile

Topic 19 Configure auto attendants and call queues

Design call flows for auto attendants and call queues

Configure auto attendants and call queues

Deploy a channel-based call queue

Configure resource accounts

Configure Microsoft 365 groups for voicemail

Interpret call queue conference modes

Interpret call queue routing methods

Configure holidays for auto attendants and call queues

Configure custom music on hold

Topic 20 Troubleshoot audio, video, and client issues

Troubleshoot Teams

Collect and identify logs

Clear Microsoft Teams client cache

Identify issues with call analytics

Identify issues with Call Quality Dashboard

Use Power BI to analyze Call Quality Dashboard data

Identify issues with the Direct Routing Health Dashboard

Course Info

Promotion Code

Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.

Minimum Entry Requirement

Knowledge and Skills

  • Able to operate using computer functions
  • Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

  • Positive Learning Attitude
  • Enthusiastic Learner

Experience

  • Minimum of 1 year of working experience.

Target Age Group: 18-65 years old

Minimum Software/Hardware Requirement

Software:

TBD

Hardware: Window or Mac Laptops

Job Roles

Job Roles

  • IT Administrator
  • Network Administrator
  • Systems Engineer
  • IT Support Specialist
  • Collaboration Engineer
  • Unified Communications Technician
  • Cloud Solutions Architect
  • IT Project Manager
  • IT Consultant
  • Systems Integrator
  • Enterprise Solutions Developer
  • IT Operations Manager
  • Technical Support Engineer
  • IT Service Desk Analyst
  • Infrastructure Manager

Trainers

Trainers

is an accomplished IT and data specialist with over 20 years of experience in academia, ICT leadership, and professional training, with a strong focus on data analytics and Excel-based solutions. He has developed and delivered specialized training programs on Statistical Data Analysis with Excel and Visual Basic for Applications (VBA) for Excel, equipping learners with advanced data manipulation, automation, and reporting skills. His expertise extends to automating institutional reporting systems, where he successfully streamlined academic records management through Excel-based tools, integrating macros and automation to improve efficiency and accuracy. As a trainer and consultant, Dr. Siraj has taught Excel to diverse audiences, including university staff, administrative teams, and professionals in banking, security, and education, ensuring they can apply Excel for decision-making, statistical modeling, and process automation. His practical mastery of Excel is complemented by his deep knowledge of office automation and ICT project management, making him a highly sought-after trainer in data analysis and productivity tools. With his blend of hands-on technical expertise and instructional experience, Dr. Siraj stands out as a credible authority in leveraging Excel to drive organizational efficiency and data-driven strategies

Review

Customer Reviews (5)

Very useful course Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Well organised course with clear objectives. The step-by-step approach made it easy to follow. (Posted on 9/19/2025)
Good course materials Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Excellent delivery and good balance between theory and practice. Learned a lot in a short time. (Posted on 5/26/2025)
Hands-on and practical Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Good hands-on training with plenty of examples. I feel much more confident applying these skills now. (Posted on 5/2/2025)
Great practical training Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
A very practical course. The trainer made a complex topic simple and enjoyable to learn. (Posted on 3/23/2024)
Exceeded my expectations Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
I found the course extremely useful and relevant to my job. Highly recommend it to others. (Posted on 1/9/2024)

Write Your Own Review

You're reviewing: MS-700 Microsoft Teams Administrator Associate Training

How do you rate this product? *

  1 star 2 stars 3 stars 4 stars 5 stars
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment