Course Information

  • Sessions 1 day
  • Duration 7.5 hrs
  • Level Beginner
  • Assessment NA

Venue

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Certification

  • Certificate of Completion from Tertiary Courses - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from Tertiary Courses.

Build a RAG Chatbot with n8n

Course Code: C978

What's This Course About

Generic chatbots can only answer from what the AI model already knows—they fall short the moment you ask about your company’s products, policies or documents. Retrieval-Augmented Generation (RAG) fixes this by letting a chatbot search your own knowledge base and ground every answer in your actual content. In this practical 1-day Build a RAG Chatbot with n8n course, you will learn how RAG works—embeddings, vector stores and retrieval—and build your own RAG chatbot using n8n, the popular visual workflow automation platform, with no programming background required.

Through guided hands-on exercises, participants will build a complete RAG chatbot in n8n—ingesting their own documents into a vector store, wiring up an AI agent with chat memory, and tuning retrieval so the bot answers accurately from their knowledge base. You will test and refine your chatbot, then deploy it as a shareable chat interface or embed it on a website. By the end of the course, you will be able to build and deploy RAG chatbots that answer questions grounded on your organisation’s own knowledge.

Course Fee

₵1,500.00

Course Date

Course Time

Additional Note

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

Post-Course Support

  • We provide free consultation related to the subject matter after the course.
  • Please email your queries to info@tertiarycourses.com.gh and we will forward your queries to the subject matter experts and get back to you as soon as possible.

Cancellation & Reschedule Policy

  • We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% to participants.
  • Note: the venue of the training is subject to changes due to class size and availability of the classroom. The minimum class size to start a class is 3 Pax.

Course Details

Course Details

What You'll Learn

Topic 1: Understanding RAG Chatbots

  • What is Retrieval-Augmented Generation (RAG) and Why Chatbots Need It
  • How RAG Works: Embeddings, Vector Stores and Retrieval
  • RAG Chatbot Use Cases: Customer Support, Internal Knowledge and FAQs
  • Introduction to n8n: Workflows, Nodes and AI Agent Components
  • Designing a RAG Chatbot: Knowledge Sources, Chunking and Prompts

Topic 2: Building a RAG Chatbot with n8n

  • Setting Up an n8n Chatbot Workflow with Chat Trigger and AI Agent
  • Ingesting Your Documents into a Vector Store
  • Connecting the AI Agent to Your Knowledge Base with Chat Memory
  • Testing and Improving Answer Accuracy of Your RAG Chatbot
  • Deploying and Embedding Your RAG Chatbot on a Website

Course Info

Promotion Code

Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.

Minimum Entry Requirement

Knowledge and Skills

  • Able to operate using computer functions
  • Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

  • Positive Learning Attitude
  • Enthusiastic Learner

Experience

  • Minimum of 1 year of working experience.

Target Age Group: 18-65 years old

Minimum Software/Hardware Requirement

Software:

TBD

Hardware: Window or Mac Laptops

Job Roles

Job Roles

  • Chatbot Developer
  • Content Strategist
  • Customer Experience Manager
  • Digital Marketing Specialist
  • AI Solutions Architect
  • Technical Writer (for chatbot scripts)
  • Customer Support Manager
  • UX Designer
  • Product Manager
  • Digital Transformation Specialist
  • CRM Specialist
  • E-commerce Operations Manager
  • IT Project Manager
  • Business Analyst (focusing on customer engagement)
  • User Interface Designer (for chat interfaces)

Trainers

Trainers

is an accomplished IT and data specialist with over 20 years of experience in academia, ICT leadership, and professional training, with a strong focus on data analytics and Excel-based solutions. He has developed and delivered specialized training programs on Statistical Data Analysis with Excel and Visual Basic for Applications (VBA) for Excel, equipping learners with advanced data manipulation, automation, and reporting skills. His expertise extends to automating institutional reporting systems, where he successfully streamlined academic records management through Excel-based tools, integrating macros and automation to improve efficiency and accuracy. As a trainer and consultant, Dr. Siraj has taught Excel to diverse audiences, including university staff, administrative teams, and professionals in banking, security, and education, ensuring they can apply Excel for decision-making, statistical modeling, and process automation. His practical mastery of Excel is complemented by his deep knowledge of office automation and ICT project management, making him a highly sought-after trainer in data analysis and productivity tools. With his blend of hands-on technical expertise and instructional experience, Dr. Siraj stands out as a credible authority in leveraging Excel to drive organizational efficiency and data-driven strategies

Review

Customer Reviews (9)

Good course materials Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Solid content and a supportive trainer. I would definitely sign up for more courses here. (Posted on 6/18/2026)
Great practical training Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Good hands-on training with plenty of examples. I feel much more confident applying these skills now. (Posted on 3/8/2026)
Good course materials Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
The trainer was knowledgeable and explained the concepts clearly with real-world examples. (Posted on 2/4/2026)
Superb training Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
A very practical course. The trainer made a complex topic simple and enjoyable to learn. (Posted on 10/24/2025)
Practical and relevant Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
The course materials were detailed and easy to reference afterwards. Great value for money. (Posted on 6/11/2025)

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