Course Information

  • Sessions 1 day
  • Duration 7.5 hrs
  • Level Beginner
  • Assessment NA

Venue

Course Brochure

Prerequisite

This course is for beginners. No prerequisite is required.

Certification

  • Certificate of Completion from Tertiary Courses - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from Tertiary Courses.

Build a Professional eCommerce Store with Generative AI

Course Code: C6
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What's This Course About

Build a Professional eCommerce Store with Generative AI equips participants with practical skills to use artificial intelligence to create, manage and optimise online retail operations. Learners will explore how AI can support product research, generate compelling product descriptions and visual content, personalise customer experiences, automate routine tasks and improve store performance.

The course covers essential eCommerce functions, including product catalogue management, inventory, payment gateways, shipping options, order fulfilment and search engine optimisation. Participants will apply generative AI to develop marketing content, customer communications, promotional campaigns and personalised product recommendations. They will also learn to use AI-powered chatbots and automation tools to respond to enquiries, support customers and streamline order-related workflows.

Participants will analyse sales trends, customer behaviour and key performance indicators using AI-assisted analytics. These insights will help them identify opportunities, forecast demand and make data-driven decisions to improve conversions and customer retention. Responsible AI practices, including data privacy, content accuracy and human review, are also addressed.

By the end of the course, participants will be able to integrate AI into key eCommerce processes, enhance customer engagement, improve operational efficiency and develop effective strategies for sustainable online business growth.

This course is part of our AI training in Ghana, where you can browse all our AI courses. See more AI applications courses.

Why Take This Course?

  • Hands-On Learning Learn by doing. Every topic is practised hands-on, so you leave with skills you can use at work straight away.
  • Live Coaching Experienced instructors coach you live, answer your questions and guide you step by step.
  • Free Post-Course Consultation Stuck after class? Message your trainer any time for guidance as you apply what you have learned.
  • Always-Updated Materials Materials are refreshed to stay relevant. Log in to our LMS any time to get the latest version.

Course Fee

₵1,500.00

Course Date

Course Time

Additional Note

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

Post-Course Support

  • We provide free consultation related to the subject matter after the course.
  • Please email your queries to info@tertiarycourses.com.gh and we will forward your queries to the subject matter experts and get back to you as soon as possible.

Cancellation & Reschedule Policy

  • We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% to participants.
  • Note: the venue of the training is subject to changes due to class size and availability of the classroom. The minimum class size to start a class is 3 Pax.

Course Details

Course Details

What You'll Learn

Topic 1: AI-Enabled eCommerce Store Setup and Content Management

Topic 2: AI-Assisted Product Catalogue and Web Content Management

Topic 3: Payment, Shipping and Customer Experience Optimisation

Topic 4: AI-Powered Sales, Order and Promotion Management

Topic 5: eCommerce Analytics and Performance Optimisation

Course Info

Minimum Entry Requirement

Knowledge and Skills

  • Able to operate using computer functions
  • Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

  • Positive Learning Attitude
  • Enthusiastic Learner

Experience

  • Minimum of 1 year of working experience.

Target Age Group: 18-65 years old

Minimum Software/Hardware Requirement

Install and test the listed software before class. Confirm the required version and account or licence access in your joining instructions. Cloud and AI services may charge subscription or usage fees.

Bring a Windows or Mac laptop supported by the listed software, with a working keyboard and sufficient storage for course exercises.

Bring your own computer and charger, with a reliable internet connection and permission to install the required software. For live online classes, also prepare a microphone or headset.

If you need help arranging a suitable device, contact us before the class to confirm availability.

Job Roles

Job Roles

  • Web Designer
  • Web Developer
  • Content Manager
  • Digital Marketer
  • Blogging Strategist
  • SEO Specialist
  • E-commerce Manager
  • Brand Manager
  • Web Content Specialist
  • Social Media Manager
  • UX/UI Designer
  • Freelance Writer (seeking a web platform)
  • Digital Project Manager
  • Graphic Designer (web-focused)
  • Affiliate Marketer

Trainers

Trainers

is an accomplished IT and data specialist with over 20 years of experience in academia, ICT leadership, and professional training, with a strong focus on data analytics and Excel-based solutions. He has developed and delivered specialized training programs on Statistical Data Analysis with Excel and Visual Basic for Applications (VBA) for Excel, equipping learners with advanced data manipulation, automation, and reporting skills. His expertise extends to automating institutional reporting systems, where he successfully streamlined academic records management through Excel-based tools, integrating macros and automation to improve efficiency and accuracy. As a trainer and consultant, Dr. Siraj has taught Excel to diverse audiences, including university staff, administrative teams, and professionals in banking, security, and education, ensuring they can apply Excel for decision-making, statistical modeling, and process automation. His practical mastery of Excel is complemented by his deep knowledge of office automation and ICT project management, making him a highly sought-after trainer in data analysis and productivity tools. With his blend of hands-on technical expertise and instructional experience, Dr. Siraj stands out as a credible authority in leveraging Excel to drive organizational efficiency and data-driven strategies

Review

Customer Reviews (6)

Engaging trainer Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
The training was very practical and hands-on. I could apply what I learned to my work immediately. (Posted on 4/4/2026)
Excellent course Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Very engaging session. The trainer patiently answered all our questions and gave useful tips. (Posted on 4/2/2026)
Clear and easy to follow Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Well organised course with clear objectives. The step-by-step approach made it easy to follow. (Posted on 12/9/2025)
Well structured course Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
The course content was comprehensive and up to date. The practical exercises were the best part. (Posted on 10/22/2024)
Would attend again Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Very engaging session. The trainer patiently answered all our questions and gave useful tips. (Posted on 9/20/2024)

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