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Course Details
Course Details
What You'll Learn
Topic 1: Communication Styles
What is Good Communication
Principles of Good Communication
Types of Communication Styles
Activity: Identify you Communication Style
Topic 2: Perceptual Preferences
Communication Preferences
Type of Perceptual Preference
Activity: Identify Your Perceptual Preference
Topic 3: Attitudes of Communication
Attitudes of Communication
Types of Attitudes
Emotional Intelligence
Activity: Role Play
Topic 4: Barriers to Communication
Barriers to Good Communication
Activity: Identify Communication Barriers in Your Office
Topic 5: Communication Tools
RESULT Communication Tool
Activity: Apply RESULT Tool to Improve your Communication
Topic 6: Public Speaking
What is Public Speaking
How to Prepare for your Public Speech
Speech Format
Pronunciation
Body Language
Activity: Practice a short Public Speaking Speech
Course Info
Promotion Code
Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.
Minimum Entry Requirement
Knowledge and Skills
- Able to operate using computer functions
- Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)
Attitude
- Positive Learning Attitude
- Enthusiastic Learner
Experience
- Minimum of 1 year of working experience.
Target Age Group: 21-65 years old
Minimum Software/Hardware Requirement
Software: NIL
Hardware: Windows and Mac Laptops
SWDA (formerly SSG) Training Grant
SWDA TG is $15 per pax. Net fee after SWDA TG is $309.82. Absentee Payroll is not eligible.
Steps to Apply Skills Future Claim
- The staff will send you an invoice with the fee breakdown.
- Login to the MySkillsFuture portal, select the course you’re enrolling on and enter the course date and schedule.
- Enter the course fee payable by you (including GST) and enter the amount of credit to claim.
- Upload your invoice and click ‘Submit’
Get Additional Course Fee Support Up to $500 under UTAP
The Union Training Assistance Programme (UTAP) is a training benefit provided to NTUC Union Members with an objective of encouraging them to upgrade with skills training. It is provided to minimize the training cost. If you are a NTUC Union Member then you can get 50% funding (capped at $500 per year) under Union Training Assistance Programme (UTAP).
For more information visit NTUC U Portal – Union Training Assistance Program (UTAP)
Steps to Apply UTAP
- Log in to your U Portal account to submit your UTAP application upon completion of the course.
Note
- SWDA subsidy is available for Singapore Citizens, Permanent Residents, and Corporates.
- All Singaporeans aged 25 and above can use their SkillsFuture Credit to pay. For more details, visit www.skillsfuture.gov.sg/credit
- An unfunded course fee can be claimed via SkillsFuture Credit or paid in cash.
- UTAP funding for NTUC Union Members is capped at $250 for 39 years and below and at $500 for 40 years and above.
- UTAP support amount will be paid to training provider first and claimed after end of class by learner.
Job Roles
Job Roles
- Team Leader
- Human Resources Specialist
- Manager (all levels)
- Corporate Trainer
- Customer Service Representative
- Salesperson
- Public Relations Officer
- Internal Communications Specialist
- Business Development Manager
- Project Manager
- Executive Assistant
- Department Head
- Office Coordinator
- Conflict Resolution Specialist
- Organizational Development Specialist
Trainers
Trainers
is an accomplished IT and data specialist with over 20 years of experience in academia, ICT leadership, and professional training, with a strong focus on data analytics and Excel-based solutions. He has developed and delivered specialized training programs on Statistical Data Analysis with Excel and Visual Basic for Applications (VBA) for Excel, equipping learners with advanced data manipulation, automation, and reporting skills. His expertise extends to automating institutional reporting systems, where he successfully streamlined academic records management through Excel-based tools, integrating macros and automation to improve efficiency and accuracy. As a trainer and consultant, Dr. Siraj has taught Excel to diverse audiences, including university staff, administrative teams, and professionals in banking, security, and education, ensuring they can apply Excel for decision-making, statistical modeling, and process automation. His practical mastery of Excel is complemented by his deep knowledge of office automation and ICT project management, making him a highly sought-after trainer in data analysis and productivity tools. With his blend of hands-on technical expertise and instructional experience, Dr. Siraj stands out as a credible authority in leveraging Excel to drive organizational efficiency and data-driven strategies
Review
Customer Reviews (7)
- Good course materials Review by Course Participant/Trainee
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The trainer is an expert in the subject and shared many practical insights from real projects. (Posted on 4/11/2024)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Good course materials Review by Course Participant/Trainee
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I found the course extremely useful and relevant to my job. Highly recommend it to others. (Posted on 3/23/2024)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment
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