Course Details
Course Details
What You'll Learn
Topic 1: Critical Thinking
- Overview of Critical Thinking
- Steps of Critical Thinking
- Critical Thinking Techniques
- Decision Making
Topic 2: Problem Solving
- Identify Root Cause
- Problem Solving Techniques
- Ideas to Improve Creative Thinking
Course Info
Promotion Code
Promo or discount cannot be applied to WSQ courses
Prerequisite
The learner must meet the minimum requirement below :
- At least O levels and above education
- Read, write, speak and understand English
Mode of Training
Instructor Classroom Training
WSQ Funding Validity Period
1 Nov 2020 - 1 Nov 2022
WSQ Course Fee Funding
Self-Sponsored
- Click here for more info on the funding for self-sponsored.
- Eligible Singapore Citizens can use their SkillsFuture Credit and PSEA funds to offset course fee payable after funding.
Employer-Sponsored
- Click here for more info on the funding for employer-sponsored.
- Absentee Payroll claimable by SMEs: Up to 80%of hourly basic salary capped at $7.50/hr
- Absentee Payroll claimable by Non-SMEs: Up to 80% of hourly basic salary capped at $4.50/hr
WSQ Assessment
- Participants will be assessed through individual assessment
- Passing Criteria – Participants are to answer all questions accurately in the individual written assessment.
- Participants may need to attend additional coaching sessions and re-assessments if they do not pass the required competency standards.
Job Roles
Job Roles
- Operations Manager
- Project Manager
- Human Resources Specialist
- Team Leader
- Business Analyst
- Quality Assurance Manager
- Organizational Development Specialist
- Change Management Consultant
- Process Improvement Specialist
- Department Head/Supervisor
- Customer Service Manager
- Training and Development Manager
- Risk Management Specialist
- Strategy Consultant
- Workplace Mediator.
Trainers
Trainers
is an accomplished IT and data specialist with over 20 years of experience in academia, ICT leadership, and professional training, with a strong focus on data analytics and Excel-based solutions. He has developed and delivered specialized training programs on Statistical Data Analysis with Excel and Visual Basic for Applications (VBA) for Excel, equipping learners with advanced data manipulation, automation, and reporting skills. His expertise extends to automating institutional reporting systems, where he successfully streamlined academic records management through Excel-based tools, integrating macros and automation to improve efficiency and accuracy. As a trainer and consultant, Dr. Siraj has taught Excel to diverse audiences, including university staff, administrative teams, and professionals in banking, security, and education, ensuring they can apply Excel for decision-making, statistical modeling, and process automation. His practical mastery of Excel is complemented by his deep knowledge of office automation and ICT project management, making him a highly sought-after trainer in data analysis and productivity tools. With his blend of hands-on technical expertise and instructional experience, Dr. Siraj stands out as a credible authority in leveraging Excel to drive organizational efficiency and data-driven strategies