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Course Details
Course Details
What You'll Learn
This course prepares you for the FC0-U71 certification exam, covering all official exam domains and their approximate weightings:
Domain 1 IT Concepts and Terminology (13%)
- Explain the basics of computing (input, processing, output, storage)
- Identify notational systems (binary, hexadecimal, decimal, octal)
- Compare and contrast common units of measure (storage, throughput, processing speed)
- Explain the troubleshooting methodology (identify problem, establish theory, test, plan of action, verify, document)
Domain 2 Infrastructure (24%)
- Explain common computing devices and their purposes (smartphones, laptops, servers, IoT devices, VR/AR systems)
- Explain the purpose of common internal computing components (motherboard, BIOS, RAM, CPU, GPU, storage, NIC)
- Compare and contrast storage types (volatile vs. non-volatile, local storage, local network storage)
- Install and configure common peripheral devices (printers, scanners, keyboards, displays, UPS)
- Compare and contrast common I/O device interfaces (wired/wireless networking, display ports, peripheral device connectors)
- Compare and contrast virtualization and cloud technologies (hypervisor, IaaS/PaaS/SaaS, deployment models)
- Compare and contrast common internet service types; identify basic networking concepts (IP/MAC address, routers, switches, LAN/WAN); explain small wireless network capabilities (802.11, 2.4GHz/5GHz/6GHz)
Domain 3 Applications and Software (18%)
- Identify components of an OS (filesystem, file management, system applications/utilities, interfaces)
- Explain the purpose of operating systems (disk/task/application/device management, access control, OS types)
- Explain the purpose and proper use of software (productivity, collaboration, instant messaging, web-browsing, remote support software)
- Configure and use web browser features (private browsing, add-ons/extensions, caching, pop-up blockers, password management)
- Identify common uses of artificial intelligence (AI chatbots, AI assistants, generative AI, AI predictions and suggestions)
Domain 4 Software Development Concepts (13%)
- Compare and contrast programming language categories (interpreted, compiled, query, assembly)
- Identify fundamental data types and their characteristics (char, strings, numbers, Boolean)
- Explain the purpose and use of programming concepts (identifiers, variables, constants, arrays, functions, objects)
- Identify programming organizational techniques and logic concepts (pseudo code, flow charts, branching, looping)
Domain 5 Data and Database Fundamentals (13%)
- Explain the value of data and information (critical vs. non-critical data, data-driven business decisions, data monetization, big data)
- Explain database concepts and the purpose of a database (create, import/input, query, reports, storage, data persistence, availability)
- Compare and contrast various database structures (structured/semistructured/non-structured, relational databases with schema/tables/keys, non-relational databases)
- Explain basic data backup concepts (file backups, system backups, restoring data, local vs. cloud storage location)
Domain 6 Security (19%)
- Explain fundamental security concepts and frameworks (CIA triad, privacy, PII, GDPR, authentication/authorization/accounting)
- Explain methods to secure devices and security best practices (social engineering, anti-malware, firewall, patching, physical device security, software licensing/sources)
- Explain password best practices (length, complexity, history, expiration, managers, reuse)
- Identify common use cases for encryption (data at rest/in transit, file/disk level, VPN, HTTPS)
- Configure security settings for a small wireless network (SSID, default password, WPA/WPA2/WPA3)
Course Info
Prerequisite
This is an intermediate level course. The following prerequisite is assumed
- Basic Python
- Basic Networking knowledge
Software Requirement
Please download and install the following software prior to the class
- Python 3.x https://www.python.org/downloads/
- Sublime Text 3 https://www.sublimetext.com/3
- Pycharm https://www.jetbrains.com/pycharm/download/
Job Roles
Job Roles
- IT Support Specialist
- Help Desk Technician
- Technical Support Analyst
- Network Support Technician
- Systems Administrator
- IT Operations Specialist
- Database Administrator
- App Developer
- Systems Analyst
- IT Security Specialist
- Cybersecurity Analyst
- Network Administrator
- Hardware Technician
- Mobile Device Support Specialist
- IT Project Coordinator
- IT Trainer
- IT Consultant
- Data Entry Specialist
- Technical Writer
- Software Tester
Trainers
Trainers
is an accomplished IT and data specialist with over 20 years of experience in academia, ICT leadership, and professional training, with a strong focus on data analytics and Excel-based solutions. He has developed and delivered specialized training programs on Statistical Data Analysis with Excel and Visual Basic for Applications (VBA) for Excel, equipping learners with advanced data manipulation, automation, and reporting skills. His expertise extends to automating institutional reporting systems, where he successfully streamlined academic records management through Excel-based tools, integrating macros and automation to improve efficiency and accuracy. As a trainer and consultant, Dr. Siraj has taught Excel to diverse audiences, including university staff, administrative teams, and professionals in banking, security, and education, ensuring they can apply Excel for decision-making, statistical modeling, and process automation. His practical mastery of Excel is complemented by his deep knowledge of office automation and ICT project management, making him a highly sought-after trainer in data analysis and productivity tools. With his blend of hands-on technical expertise and instructional experience, Dr. Siraj stands out as a credible authority in leveraging Excel to drive organizational efficiency and data-driven strategies
Review
Customer Reviews (8)
- Excellent course Review by Course Participant/Trainee
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Excellent delivery and good balance between theory and practice. Learned a lot in a short time. (Posted on 12/17/2025)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Worth every cent Review by Course Participant/Trainee
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A very practical course. The trainer made a complex topic simple and enjoyable to learn. (Posted on 10/26/2025)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Engaging trainer Review by Course Participant/Trainee
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Very engaging session. The trainer patiently answered all our questions and gave useful tips. (Posted on 9/13/2025)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Knowledgeable trainer Review by Course Participant/Trainee
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A very practical course. The trainer made a complex topic simple and enjoyable to learn. (Posted on 3/27/2025)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Exceeded my expectations Review by Course Participant/Trainee
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The trainer was knowledgeable and explained the concepts clearly with real-world examples. (Posted on 3/12/2025)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment
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