You have no items in your shopping cart.
Course Details
Course Details
What You'll Learn
This course prepares you for the 220-1201 certification exam, covering all official exam domains and their approximate weightings:
Domain 1 Mobile Devices (Core 1) (13%)
- Install components like batteries, cameras, and Wi-Fi antennas
- Configure USB, Bluetooth, NFC, and docking stations
- Configure Wi-Fi, Bluetooth, cellular data, and synchronization settings
- Identify and fix mobile hardware and connectivity issues
Domain 2 Networking (Core 1) (23%)
- Networking protocols, ports, and wireless technologies
- Set up small office/home office (SOHO) networks, including IP addressing and VPNs
- Troubleshoot networks with crimpers, cable testers, and Wi-Fi analyzers
Domain 3 Hardware (Core 1) (25%)
- Set up RAM, CPUs, and storage devices
- Work with HDMI, Ethernet, and USB cables
- Install and maintain printers, scanners, and other peripherals
- Configure motherboards, power supplies, and cooling solutions
Domain 4 Virtualization and Cloud Computing (Core 1) (11%)
- Understand virtual machines, hypervisors, and desktop virtualization
- Learn about IaaS, SaaS, and PaaS cloud service models
Domain 5 Hardware and Network Troubleshooting (Core 1) (28%)
- Identify and fix hardware, network, and connectivity problems
- Use multimeters, cable testers, and loopback plugs for diagnostics
Domain 6 Operating Systems (Core 2) (28%)
- OS installation: work with Windows, macOS, Linux, and mobile operating systems
- Windows tools: manage systems with Task Manager, Command Prompt, and Disk Management
- File systems: handle file systems, updates, and OS upgrades
Domain 7 Security (Core 2) (28%)
- Security measures: encryption, access controls, and wireless security protocols
- Malware prevention: detect, remove, and prevent malware threats
Domain 8 Software Troubleshooting (Core 2) (23%)
- OS issues: diagnose and resolve problems with operating systems and applications
- Mobile troubleshooting: address connectivity, app, and performance issues
- Security concerns: fix unauthorized access and malware issues
Domain 9 Operational Procedures (Core 2) (21%)
- Documentation: best practices for system changes and documentation
- Safety and communication: follow safety protocols and communicate effectively
- Backup and recovery: set up workstation backups and recovery processes
Course Info
Promotion Code
Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.
Minimum Entry Requirement
Knowledge and Skills
- Able to operate using computer functions
- Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)
Attitude
- Positive Learning Attitude
- Enthusiastic Learner
Experience
- Minimum of 1 year of working experience.
Target Age Group: 18-65 years old
Minimum Software/Hardware Requirement
Software:
TBD
Hardware: Window or Mac Laptops
Job Roles
Job Roles
- IT Support Specialist
- Help Desk Technician
- IT Technician
- Network Administrator
- Systems Administrator
- Computer Technician
- Technical Support Specialist
- IT Operations Manager
- IT Security Specialist
- Computer Support Specialist
- Field Service Technician
- IT Project Manager
- IT Consultant
- Systems Analyst
- Desktop Support Specialist
Trainers
Trainers
is an accomplished IT and data specialist with over 20 years of experience in academia, ICT leadership, and professional training, with a strong focus on data analytics and Excel-based solutions. He has developed and delivered specialized training programs on Statistical Data Analysis with Excel and Visual Basic for Applications (VBA) for Excel, equipping learners with advanced data manipulation, automation, and reporting skills. His expertise extends to automating institutional reporting systems, where he successfully streamlined academic records management through Excel-based tools, integrating macros and automation to improve efficiency and accuracy. As a trainer and consultant, Dr. Siraj has taught Excel to diverse audiences, including university staff, administrative teams, and professionals in banking, security, and education, ensuring they can apply Excel for decision-making, statistical modeling, and process automation. His practical mastery of Excel is complemented by his deep knowledge of office automation and ICT project management, making him a highly sought-after trainer in data analysis and productivity tools. With his blend of hands-on technical expertise and instructional experience, Dr. Siraj stands out as a credible authority in leveraging Excel to drive organizational efficiency and data-driven strategies
Review
Customer Reviews (9)
- Exceeded my expectations Review by Course Participant/Trainee
-
A very practical course. The trainer made a complex topic simple and enjoyable to learn. (Posted on 1/22/2024)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Exceeded my expectations Review by Course Participant/Trainee
-
The training was very practical and hands-on. I could apply what I learned to my work immediately. (Posted on 1/13/2024)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Worth every cent Review by Course Participant/Trainee
-
I found the course extremely useful and relevant to my job. Highly recommend it to others. (Posted on 1/13/2024)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment - Superb training Review by Course Participant/Trainee
-
The course content was comprehensive and up to date. The practical exercises were the best part. (Posted on 1/8/2024)1. Do you find the course meet your expectation? 2. Do you find the trainer knowledgeable in this subject? 3. How do you find the training environment
Write Your Own Review
- Recommended Courses
