Course Information

  • Sessions 1 day
  • Duration 7.5 hrs
  • Level Beginner
  • Assessment NA

Venue

Course Brochure

Prerequisite

This course is for beginners. No prerequisite is required.

Certification

  • Certificate of Completion from Tertiary Courses - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from Tertiary Courses.

Claude Certified Associate - Foundations (CCAO-F) Exam Prep

Course Code: C991
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What's This Course About

Claude Certified Associate - Foundations (CCAO-F) Exam Prep prepares you for the Claude Certified Associate - Foundations exam from Anthropic, which validates that you can apply Claude to complete real-world business and productivity tasks with minimal guidance. The certification is intended for professionals who use Claude as a productivity tool in roles such as operations, marketing, project management, education, communications and consulting – people who translate business objectives into effective Claude interactions, evaluate generated content critically and know when human review or escalation is required.

The course follows the seven official exam domains. You will start with prompting and task execution, then focus on output evaluation and validation, the most heavily weighted domain, where you learn to check outputs for accuracy and completeness, spot hallucinations and bias, and decide when human review is needed. You will then compare Claude product features and the Haiku, Sonnet and Opus models, integrate Claude into existing workflows, and configure Claude Projects with instructions, knowledge sources and connectors.

The course closes with governance, risk and responsible use, including data sensitivity and organisational AI policy, and with troubleshooting and optimising underperforming prompts and workflows. Each domain combines explanation, hands-on practice in Claude and exam-style scenario questions. The CCAO-F exam has 60 multiple-choice and multiple-response questions in 120 minutes, delivered by Pearson VUE online or at a test centre, with a passing scaled score of 720 out of 1,000. By the end, you will be able to apply Claude confidently at work and be well prepared to pass the exam.

Bonus: Free Practice Exams

Get exam-ready on our Practice Exam Portal — train in realistic Practice Mode and timed Exam Mode, then retake them as many times as you like before the real exam.

Start Practising →

Why Take This Course?

  • Hands-On Learning Learn by doing. Every topic is practised hands-on, so you leave with skills you can use at work straight away.
  • Live Coaching Experienced instructors coach you live, answer your questions and guide you step by step.
  • Free Post-Course Consultation Stuck after class? Message your trainer any time for guidance as you apply what you have learned.
  • Always-Updated Materials Materials are refreshed to stay relevant. Log in to our LMS any time to get the latest version.

Course Fee

₵5,500.00

Course Date

Course Time

Additional Note

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

Post-Course Support

  • We provide free consultation related to the subject matter after the course.
  • Please email your queries to info@tertiarycourses.com.gh and we will forward your queries to the subject matter experts and get back to you as soon as possible.

Cancellation & Reschedule Policy

  • We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% to participants.
  • Note: the venue of the training is subject to changes due to class size and availability of the classroom. The minimum class size to start a class is 3 Pax.

Course Details

Course Details

What You'll Learn

Topic 1: Prompting and Task Execution

Topic 2: Output Evaluation and Validation

Topic 3: Product and Model Selection

Topic 4: Workflow Integration and Solution Design

Topic 5: Configuration and Knowledge Management

Topic 6: Governance, Risk, and Responsible Use

Topic 7: Troubleshooting and Optimization

Course Info

Minimum Entry Requirement

Knowledge and Skills

  • Able to operate using computer functions
  • Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

  • Positive Learning Attitude
  • Enthusiastic Learner

Experience

  • Minimum of 1 year of working experience.

Target Age Group: 18-65 years old

Minimum Software/Hardware Requirement

Software:

You will need the following for this course:

Hardware: Windows PC or Mac laptop

Job Roles

Job Roles

  • Operations Manager
  • Operations Executive
  • Marketing Manager
  • Marketing Executive
  • Project Manager
  • Business Analyst
  • Management Consultant
  • Corporate Communications Executive
  • Communications Specialist
  • Educator
  • Corporate Trainer
  • Human Resource Executive
  • Administrative Executive
  • Content Specialist
  • Customer Service Manager
  • Knowledge Management Specialist
  • Digital Transformation Lead
  • AI Adoption Champion

Trainers

Trainers

Dr. Muhammed Siraj is a cybersecurity specialist and academic with 15 years of experience, serving as Senior Lecturer in the Department of Informatics and Director of Graduate and Continuous Education at Academic City University in Accra. He holds a PhD in Security in Computing from Universiti Putra Malaysia, where his research focused on blockchain security, an MSc in Information and Communication Technology from Aalborg University in Denmark, and a degree from the University of Ghana. He is a licensed independent assessor with Ghana's Cyber Security Authority, holds leadership roles in national cybersecurity and privacy professional bodies, and is certified as a Certified Ethical Hacker (CEH), Computer Hacking Forensic Investigator (CHFI) and Certified Data Protection Supervisor (CDPS). Before joining Academic City, he served as Acting Director of ICT and Data Protection Supervisor at Wisconsin International University College. His expertise spans penetration testing, digital forensics, incident response, malware analysis, cryptography, cloud and IoT security, zero trust architecture, cyber threat intelligence, data protection, and governance, risk and compliance.

Dr. Siraj's research interests cover blockchain, cybersecurity, distributed computing, consensus protocols and machine learning, with published work on blockchain consensus security, smart-contract privacy preservation for sensitive records in the cloud, and new consensus mechanisms. This background gives him a distinctive perspective on artificial intelligence: as organisations adopt AI tools, agents and data-driven automation, he helps learners understand how to protect the data these systems depend on, recognise new attack surfaces, and put sound governance, privacy and access controls in place so that AI can be used safely and responsibly. In the classroom he connects technical practice with regulation, privacy and human factors, drawing on real-world security and data-protection cases to show how concepts apply in professional settings, and his experiential, hands-on teaching style has made him a trusted trainer for students and working professionals alike.

Shipping agentic AI applications that real users can try in a browser is central to the work of Dr. Alfred Ang, a full-stack AI developer, Agentic AI solution architect and corporate trainer who serves as CTO of Tertiary Infotech Academy Pte Ltd, the Singapore training organisation behind Tertiary Courses. Streamlit features prominently in Dr. Ang's portfolio: a courseware generation platform built with the Claude Agent SDK and Streamlit that automates the creation of training documents, a course-proposal generator powered by Claude, a document-generation app for training-partner procedures, and data-mining-ml-labs, a set of interactive Streamlit labs for machine learning. Dr. Ang has also built RAG systems, from n8n-ragdemo, in which a Gemini-powered Telegram agent answers questions over uploaded PDFs, to n8n-ragdemo2, a customer-service chatbot over a library of course brochures. Guardrails and alignment are treated as first-class concerns, as in n8n-hrportal, whose HR chatbot is protected by input and output guardrails and human-in-the-loop approvals. Multi-agent orchestration appears in an ERP prototype that coordinates AI agents for procurement, invoicing and replenishment, and in AI-LMS-TMS, a training management system with built-in agent automation. More than 300 public repositories at github.com/alfredang demonstrate the full journey from framework experiment to deployed, guarded application. Dr. Ang has also compared several agent frameworks in practice, learning where each one shines, where it struggles and how to keep code portable as the ecosystem evolves. That comparative, hands-on perspective shapes the structure of the whole course. Lessons from failed experiments are shared as openly as the successes.

Build Multi Agent Systems with ADK, Streamlit, Autogen and CrewAI gives learners a practical tour of today's leading agent frameworks. The first topic, agentic AI app development with agentic AI frameworks, compares Google ADK, Microsoft Autogen and CrewAI, and has learners build agents with defined roles, tools and collaboration patterns in each, so they understand the strengths and trade-offs of every approach. The second topic, agentic AI and RAG deployment on Streamlit Cloud, adds retrieval over documents, wraps the agents in a Streamlit interface and deploys the finished application so it can be shared with colleagues or clients. The final topic, model alignment and guardrails, covers prompt-injection defences, output validation, content filtering, human-in-the-loop checkpoints and techniques for keeping agents on task and within policy. Dr. Ang codes live and explains design decisions in context, drawing on the Streamlit apps and guarded chatbots already in production to show what tends to break when agents meet real users. Participants build and deploy their own multi-agent application during the course and leave with code they can extend. Developers, data scientists and solution architects with basic Python skills will gain a clear, framework-neutral understanding of how to design, ship and safeguard multi-agent systems. Learners also explore how to monitor deployed agents, manage API keys and secrets safely on Streamlit Cloud, and estimate the running costs of different model choices, so their applications remain secure and affordable after launch. To explore the Streamlit apps, RAG chatbots and agent projects behind this course, visit Dr. Ang's portfolio at https://github.com/alfredang.

Review

Customer Reviews (6)

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The trainer is an expert in the subject and shared many practical insights from real projects. (Posted on 4/19/2024)

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