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8D Approach to Problem Solving

Course Information

  • Sessions 1 day
  • Duration 7.5 hrs
  • Level Beginner
  • Assessment NA

Venue

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Certification

  • Certificate of Completion from Tertiary Courses - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from Tertiary Courses.

8D Approach to Problem Solving

Course Code: C928

6 Review(s) | Add Your Review

What's This Course About

The 8D Approach to Problem Solving course offers participants a comprehensive insight into the renowned 8D methodology, emphasizing its structured steps and implementation tools. Through this transformative learning experience, attendees will not only be able to describe the methodology but will also be empowered to actively participate in an 8D team, leveraging the tools necessary for an effective problem-solving process.

Additionally, the course accentuates the importance of refining communication and documentation related to the identified problem. With hands-on exercises and real-world applications, learners will be equipped to seamlessly apply the 8D technique to their daily work challenges. With Tertiary Courses, take a leap towards becoming a proficient problem solver, capable of driving impactful solutions in any professional environment.

WSQ Funding

Full Fee ₵1,500.00 Before GST
GST ₵135.00 9% of fee
Baseline Nett ₵885.00 SG/PR age 21+ · 50% funded
MCES / SME Nett ₵585.00 SG age 40+ · 70% funded

Course Fee

₵1,500.00

Course Date

Course Time

Additional Note

Please bring your own laptop for hands-on training. If you don't have laptop, we can provide spare laptop for training use.

Post-Course Support

  • We provide free consultation related to the subject matter after the course.
  • Please email your queries to info@tertiarycourses.com.gh and we will forward your queries to the subject matter experts and get back to you as soon as possible.

Cancellation & Reschedule Policy

  • We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% to participants.
  • Note: the venue of the training is subject to changes due to class size and availability of the classroom. The minimum class size to start a class is 3 Pax.

Course Details

Course Details

What You'll Learn

Topic 1: Introduction to 8D

  • 8D Process
  • 8D Report
  • 8D Approach

Topic 2: 8D Implementation

  • D1 Use Team Approach
  • D2 Describe The Problem
  • D3 Implement and Verify Containment Action
  • D4 Find root cause
  • D5 Corrective Action Plan
  • D6 Preventive Action Plan
  • D7 Verify Corrective Action/Preventive Action
  • D8 Congratulate your Team

Topic 3: 8D Case Studies

  • Case Studies
  • Corrective & Preventive Guidelines
  • Problems Encountered

Course Info

Promotion Code

Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.

Minimum Entry Requirement

Knowledge and Skills

  • Able to operate using computer functions
  • Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

  • Positive Learning Attitude
  • Enthusiastic Learner

Experience

  • Minimum of 1 year of working experience.

Target Age Group: 18-65 years old

Minimum Software/Hardware Requirement

Software:

TBD

Hardware: Window or Mac Laptops

Job Roles

Job Roles

  • Operations Manager
  • Project Manager
  • Human Resources Specialist
  • Team Leader
  • Business Analyst
  • Quality Assurance Manager
  • Organizational Development Specialist
  • Change Management Consultant
  • Process Improvement Specialist
  • Department Head/Supervisor
  • Customer Service Manager
  • Training and Development Manager
  • Risk Management Specialist
  • Strategy Consultant
  • Workplace Mediator.

Trainers

Trainers

is an accomplished IT and data specialist with over 20 years of experience in academia, ICT leadership, and professional training, with a strong focus on data analytics and Excel-based solutions. He has developed and delivered specialized training programs on Statistical Data Analysis with Excel and Visual Basic for Applications (VBA) for Excel, equipping learners with advanced data manipulation, automation, and reporting skills. His expertise extends to automating institutional reporting systems, where he successfully streamlined academic records management through Excel-based tools, integrating macros and automation to improve efficiency and accuracy. As a trainer and consultant, Dr. Siraj has taught Excel to diverse audiences, including university staff, administrative teams, and professionals in banking, security, and education, ensuring they can apply Excel for decision-making, statistical modeling, and process automation. His practical mastery of Excel is complemented by his deep knowledge of office automation and ICT project management, making him a highly sought-after trainer in data analysis and productivity tools. With his blend of hands-on technical expertise and instructional experience, Dr. Siraj stands out as a credible authority in leveraging Excel to drive organizational efficiency and data-driven strategies

Review

Customer Reviews (6)

Very informative Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Great course materials and well-paced lessons. The exercises really helped me understand the topic. (Posted on 2/14/2026)
Well structured course Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
Very informative and interactive. The small class size meant we got a lot of personal attention. (Posted on 9/11/2025)
Hands-on and practical Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
A very practical course. The trainer made a complex topic simple and enjoyable to learn. (Posted on 6/5/2025)
Learned a lot Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
The trainer is an expert in the subject and shared many practical insights from real projects. (Posted on 1/13/2025)
Highly recommended Review by Course Participant/Trainee
1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment
The trainer was knowledgeable and explained the concepts clearly with real-world examples. (Posted on 11/13/2024)

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